General Data Protection Regulation (GDPR)
The introduction of the General Data Protection Regulation ('GDPR') changes data protection law in Europe We understand that you may have questions about Cigna's role from a data protection perspective, and about the obligations that the GDPR imposes on Cigna.
Cigna has analysed the impact of the GDPR on its operations and it is putting in place all necessary compliance measures. As a result, and given our role as a controller of personal data under the law, no additional contractual provisions are required to be in place between Cigna and its clients. This includes due diligence requirements and audit provisions, which are not prescribed by the law for these circumstances.
Regardless, we remain committed to working in a collaborative and effective way with our customers and partners to ensure the privacy and protection of their sensitive data.
Concepts of the 'controller' and the 'processor' underpin existing European data protection law. These terms are used to describe the roles of the entities involved in the processing of personal data and remain central to the GDPR.
A 'controller' is the entity which determines the purposes and means of the processing of personal data - in other words, it decides how and why personal data is processed In contrast, a 'processor' processes personal data only on behalf of the controller and in accordance with the controller's instructions. Although the GDPR does impose some obligations directly on processors, the bulk of its requirements fall to controllers.
Unless we have informed you otherwise in the agreement we have with you, we process the personal data needed to provide our services to you as a controller.
We understand that you have chosen to work with us, in part, because of the protection we provide to you and your employees' highly sensitive personal data. With this in mind, please be assured that where we are subject to the GDPR, we are fully committed to compliance with the obligations to which we are subject as controllers.
Therefore, in-line with our obligations under the GDPR, we will:
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