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    Mental Health

    Mental Health

    Mental well-being made more accessible

    We provide support for everyday stress, emotional challenges, and more complex needs. From coaching and short-term counselling to therapy and digital tools, we make it easier to access care confidentially, build resilience, and feel supported wherever you are in the world.

    Reliable and easy access to quality healthcare for employees, wherever they are in the world.

    Speak to our team
    Cigna Leaf

    Coaching

    Our coaching programmes offer a wide range of mental health support, from digital programmes you can do in your own time, to more intensive one-to-one ongoing support.
    Headspace

    Through the Headspace app, customers and their eligible can access one-on-one support from experienced mental health coaches. This digital-first solution offers mindfulness exercises, stress-reduction techniques, and emotional support in a convenient, user-friendly format.
    Life coaching

    Helps customers navigate personal and professional growth through structured, goal-oriented sessions with certified coaches. Delivered virtually and globally, this programme empowers individuals to clarify what matters most and take actionable steps forward.
    AWARE Mindfulness

    Offers a six-week guided journey into mindfulness, helping customers cultivate a deeper connection to the present moment and themselves. With ongoing support from a dedicated specialist, AWARE promotes clarity, calm, and resilience, enhancing overall well-being and performance.
    Wellness coaching

    Connects customers with expert coaches who guide them through sustainable lifestyle changes aligned with their personal values. Over the course of three to four months, customers receive personalised support in areas such as stress reduction, physical activity, nutrition, and overall well-being.
    Cigna Leaf

    Short-term counselling

    Short-term counselling, as part of a traditional EAP programme, is designed to address specific, immediate concerns through a brief, structured approach typically spanning a set number of sessions. It’s ideal for situational challenges such as stress management, relationship issues, or workplace conflict. Delivered confidentially by independent professionals, this service helps customers regain balance before issues escalate.

    In-the-Moment-Support – Single Session Counselling

    Offers immediate access to master’s-level clinicians during a customer ’s most critical moments. Instead of starting with a traditional intake, clinicians begin with a conversational approach that provides practical, solution-focused care right away.

    Work-Life Services

    Provides personalised support for everyday challenges that can impact emotional well-being. From childcare and elder care to legal and financial guidance, specialists offer expert assistance tailored to each customer’s needs.

    In My Hands cCBT

    A digital Cognitive Behavioural Therapy (cCBT) programme designed to help individuals manage anxiety, depression, and everyday stress. Customers receive weekly guidance from a qualified counsellor while working through evidence-based modules focused on emotional well-being, work-life balance, and relationship health all in a secure, self-paced online environment.

    Elevate

    Designed for individuals experiencing moderate to severe symptoms of anxiety and depression. Unlike short-term counselling, Elevate provides extended clinical support with up to 20 in-person sessions, allowing time to address deep-rooted emotional patterns and build lasting coping strategies.
    Cigna Leaf

    Ongoing counselling

    We offer a range of ongoing support programmes tailored to your needs, whether you’re facing anxiety or severe chronic mental health challenges, we’ll make sure you receive the help you need.
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    Outpatient Mental Health Care

    Customers have access to a global network of outpatient mental health providers, including psychologists, psychiatrists, and licensed therapists. These professionals offer ongoing counselling and treatment for a wide range of conditions—from anxiety and depression to trauma and mood disorders. When more intensive support is needed, inpatient mental health care options are also available to ensure individuals receive the appropriate level of care.

    Behavioural Case Management

    Our behavioural case management programme supports individuals facing ongoing or complex mental health conditions such as depression, bipolar disorder, and anxiety. Customers receive personalised support through care coordination, resource navigation, and guidance tailored to their needs. In the U.S., services are delivered by licensed therapists and social workers, offering a clinically focused experience that may include coaching and therapeutic support. Internationally, behavioural case management is nurse-led and centres on managing high-cost or inpatient behavioural health needs, with an emphasis on care coordination and timely access to appropriate resources.
    Cigna Leaf

    Employer support

    We offer a suite of employer support programmes designed to help organisations care for their people during critical moments, build resilient leadership, and foster a culture of well-being and growth. These services are available globally and tailored to meet the needs of diverse workforces, ensuring timely, compassionate, and effective support.

    Manager Assist

    Strong leadership is essential—especially during challenging times. Manager Assist equips HR professionals and people leaders with expert guidance, delivered via phone or video, offering coaching on crisis response, performance management, and employee well-being, helping managers build compassionate, effective leadership skills.

    Manager Referrals

    Provides HR teams and people leaders with expert guidance to connect employees with the right support whether the concern is related to emotional well-being, workplace behaviour, or productivity. Our specialists walk managers through both formal and informal referral processes, helping them identify when and how to intervene appropriately.

    Global Trainings

    Through our partnership with WPO, we offer over 90 evidence-based training modules focused on mental, physical, and emotional well-being, as well as professional development. These interactive sessions empower employees to build resilience, enhance productivity, and grow in their roles.

    Critical Incident Support

    In times of crisis, immediate emotional care can make all the difference. This programme provides confidential phone support and onsite or virtual counselling for organisations facing traumatic workplace events—such as accidents, sudden loss, or other disruptive incidents.

    Keep exploring

    Core Programmes

    Tailored care for everyday, chronic and complex health needs.

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    Women’s Health

    Comprehensive support for every stage of women’s health journey.

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    Men's Health

    Flexible care for men’s physical, reproductive, hormonal and emotional well-being.

    Explore more

    Need help choosing a plan?

    Our expert advisors are on hand to help. Get in touch with our teams to learn more about our health solutions.

    This is a representation of the benefits available and does not contain the terms, conditions, and exclusions specific to each benefit. The benefits may be subject to change. Some benefits may be part of an optional module. There may be restrictions based on applicable laws and regulations. Products and services may not be available in all jurisdictions and are expressly excluded where prohibited by applicable law. If you have a Cigna plan, please refer to your member materials for further information, including details of the insurance entity providing cover, broker information (if any) guide to claiming, the list of benefits, exclusions, and limitations.

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    *Please note, this is a representation of the benefits available and does not contain the terms, conditions, and exclusions specific to each benefit. The benefits may be subject to change. Some benefits may be part of an optional module. Please see the Customer Guide for full details.

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