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    • Home IGO/NGO & Government

    Non-Governmental Organisations (NGOs)

    Protecting the health of Non-Governmental Organisation staff members, wherever they are

    Non-Governmental Organisation staff members and their families are often located in remote areas or near conflict zones, which increases their risk of illness and injury. The importance of easy access to quality health care as well as medical evacuation is key.

    With a dedicated team focused on the humanitarian sector, our reach and approach are aligned to your specific needs as an NGO, where the success of a staff members’ assignment depends on their safety and welling.

    Get in touch for more information about healthcare solutions for NGOs.

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    Support your staff members with first rate services

    Local support in remote regions

    180+ local Cigna Healthcare medical consultants worldwide delivering consistent, high quality care

    Direct payment

    For all inpatient treatment in provider network

    Worldwide network

    Access to 2.4 million healthcare providers across 200+ countries

    24/7 support

    Multilingual assistance available around the clock

    Expert local teams for reassurance

    We recognise that it is difficult being far away from home environment, and understanding local practices can be time consuming. Our local representatives worldwide can visit your offices to ensure your staff members receive one-on-one advice. We also support your people through crisis situations and during illness or injury. Our goal is to give them complete peace of mind.

    Our local representatives are located close to your staff members and can assist them on the spot in case of hospitalisation or emergency repatriation and perform on-site case management.

    Easy access to healthcare

    Your staff members can access the most extensive client-driven global network of healthcare providers. Whether they are performing duty in populated cities or in remote field areas, they will always have easy access to healthcare through our global proprietary network in combination with local provider partnerships. Members can look for their preferred provider on the Member portal or via the mobile app. They can also call our 24/7 Contact centre for further local advice.

    A best in class, seamless experience for your staff members

    Not only do we put your people in the centre of everything we do, we go beyond to delight our plan members every day. We are relentlessly focused on providing a world-class customer experience. With a single phone call, we will assist your staff members whenever they need us most.

    Making your staff member’s life easier through direct payment

    Plan members are free to select the healthcare provider of their choice. They can also benefit from direct payment agreements within our provider network built around your locations in both developed and remote regions. We will arrange for the administration and payment of the invoices, so that your staff members can concentrate on a speedy recovery. 85% of all inpatient care is paid directly by Cigna Healthcare to the provider.

    Ready to give your staff members a made to fit health coverage?

    Get in touch and speak to one of our advisers to begin creating your health plan.

    Everything at the fingertips

    Thanks to the free Cigna Health Benefits app, plan members have the same member experience as on the web portal. They can easily access their health plan such as finding a health care provider nearby, submitting a claim and tracking the progress of their claims, on a mobile device, whenever and wherever they are.

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