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    Managing your Plan

    Managing your plan

    Your secure online customer area is the easiest way for you to manage your policy and access all the information related to your plan.

    What can you do in your secure customer area?

    • View your policy documents, including your certificate of Insurance and Cigna ID cards for all beneficiaries
    • View any special exclusions that are applied to your policy
    • View the benefits your plan includes
    • View a summary of your premium payments
    • Easily submit and track the status of your claims
    • Update your details if required

    Log into your customer area

    Spanish domestic plan members

    If you’re a Spanish domestic plan member you can manage your policy in your dedicated area.

    Log in to Spain domestic member area

    Customer Area Video Guide

    Watch this video guide to quickly navigate your Customer Area and manage your health plan with ease.

    Need help? Get in touch with our customer team by email

    Want us to call you back?

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    *Please note, this is a representation of the benefits available and does not contain the terms, conditions, and exclusions specific to each benefit. The benefits may be subject to change. Some benefits may be part of an optional module. Please see the Customer Guide for full details.

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