Get in touch with the right team.
If you’re unsure of your plan type, please check your membership card for contact details.
The contact details below are for customers with Individual Private Medical Insurance policies. Please have your policy number to hand, which will begin with a '9'
Online: Customer Area Login
Phone: +44 (0)1475 788182
Fax: +44 (0)1475 492113
Address: Cigna Global Health Options, Customer Service, 1 Knowe Road, Greenock, Scotland, PA15 4RJ
Inside the USA
Phone: 800 835 7677
Fax: 855358 6457
Address: Cigna International, PO Box 15964, Wilmington, Delaware 19850, USA
Inside Hong Kong
Phone: 2297 5210
Address: Cigna Worldwide General Insurance Company Ltd, Cigna Global Health Options, Customer Service, 16/F, International Trade Tower, 348 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong SAR
Phone: 800 1865047
Address: Cigna Europe Insurance Company S.A.-N.V. – Singapore Branch. 152 Beach Road, #33-05/06, The Gateway East, Singapore 189721
Inside UAE Dubai
Address: Cigna Insurance Middle East S.A.L, The Offices 3 at One Central, Dubai World Trade Centre, Office No.111, Level 1, Po Box 3664, Dubai, United Arab Emirates
Dubai Healthguard Policies - Complaints
Cigna Insurance Middle East S.A.L (CIME)
Send a secure email through Cigna Envoy or the Mobile App.
Direct dial toll free to our Customer Service Centre number: + 800 253 7052 1.
The International Access Code for the country you are in(*) must be dialled first.
Call collect – charges will be accepted by Cigna.
(*)International Access Codes are standard codes used to make calls outside the country from which the call is being made. This is sometimes referred to as an exit code. See http://www.howtocallabroad.com/codes.html for your country’s access code.
Please contact your dedicated Account Manager by phone or by email.
SME employer who needs international health insurance cover for a small group on work assignment abroad?
For large corporate organisations please request a call back.
Phone: 0800 989 096
For all other enquiries, please email UKinfo@Cigna.com.
If you are enquiring about a Cigna Insurance Services Travel, Health, Life, Accident and Mortgage, Income or Payment Protection policy, please use the contact details below.
If you are a current or former employee of Cigna and require any information on the Cigna 2000 UK Pension Plan please contact us at UKPensionEnquires@Cigna.com. Information on the Plan’s investment principles is available here.
If you are an existing Cigna client, please contact your client manager.