What are cookies?
A "cookie" is a small piece of information which is stored on your browser when you visit a website. They recognise your device as you move between pages and can be used from maintaining secure logins to remembering you when you next visit the website. Certain cookies are owned by the website you are viewing ('first-party' cookies) and others are supplied by an independent company ('third-party' cookies).
Meeting EU Legislation on Cookies
How to change your cookie settings
If you choose to delete your cookies, it's important that you know that we will no longer recognise your preferences.
Where and how we use them:
1. Strictly necessary
These cookies are essential for our online purchasing website to work correctly. If you delete these our website will not function and we will be unable to provide the service you have actively sought from us. This includes:
- Getting a price, protecting sensitive medical data and securely buying online.
- Protecting your privacy with confidential access to our Customer Area.
- Brief data storage, to communicate your quote / application information.
Strictly Nescessary - First-Party
Strictly Necessary - Third-Party
These cookies are necessary and allow us to improve your journey and experience on our site. This information is aggregated and anonymous and provides us with key statistics on how customers are interacting with our site. This includes:
- Helping us to improve website performance.
- Helping you find the products and information you want.
- Trialling new content and ensuring consistency across the site.
- Helping us track interaction between our site and contact centre.
Performance - First-Party
3. Functional cookies
These cookies are optional and allow us to remember your website settings. These include:
- Remembering your preferences on the site.
- Allowing chat support.
These cookies are optional and are used to personalise adverts based on your browsing experience. This includes:
- Running campaigns that are relevant to you.
- Monitoring how often you see adverts so you don't get shown the same advert twice.
- Measuring how marketing campaigns have performed.
Targeting - Third-Party
SID, APISID, HSID and PREF
Opt out of targeting cookies
Users can opt out of DoubleClick's remarketing by visiting the Network Advertising Initiative opt-out page.
The NAI and the Digital Advertising Alliance offer opt-out tools to assist you in managing your choices for participating companies. For more information about these tools please visit: