Our global network spans more than 2.2 million health partnerships worldwide. You’ll get access to doctors and hospitals that provide the highest standards of medical care in Mexico and beyond.

Direct billing with most care providers

We’re often able to pay the cost of treatment directly with your hospital or care provider, meaning you may not need to pay upfront for medical care.

Here whenever you need us

Manage your insurance in Mexico day or night with round-the-clock customer care. Our helpful customer care team offers 24/7 assistance, while our app can offer you direct access to doctors too.

Our health insurance plans

Whether you’re in Mexico to study, work or enjoy your retirement, ensure your healthcare needs are met with international medical insurance from Cigna Global.

Our Close Care℠ Plan provides cover in both Mexico and your home country. It’s designed for inpatient and day-patient treatments, with a $500,000 annual benefit limit.

Our Global Health Options Plans can take you even further. With these, you can broaden your horizons with worldwide cover, or worldwide cover excluding the USA. Browse comprehensive healthcare plans offering inpatient and day-patient support across hospitals in Mexico, including:

Treatment accommodation costs.
Common hospital charges, like prescribed medicines, intensive care and surgeons’ fees.
Cancer care and mental healthcare.

With Global Health Options, you can choose a Silver, Gold or Platinum package to tailor your Mexico health insurance to your needs.

Plan in Detail

Global Health Options plans

	Silver	Gold	Platinum
	Our Silver plan covers day-patient cover, including hospital stays and treatment.	Our Gold policy package includes maternity cover, and dental treatment. This plan could be ideal for you if you’re moving with your family.	Our most extensive insurance package, Platinum gives you and your family access to a broad range of treatments – often paid in full.
Geographic cover	Worldwide	Worldwide	Worldwide
Overall annual benefit	$1,000,000	$2,000,000	Unlimited
Inpatient, day-patient and accommodation costs	Private room paid in full	Private room paid in full	Private room paid in full
Cancer care	Paid in full	Paid in full	Paid in full
Mental and behavioral healthcare	Up to $5,000	Up to $10,000	Paid in full
Maternity care	Not included	Routine inpatient maternity cover – paid in full up to $7,000	Routine inpatient maternity cover – paid in full up to $14,000

Close Care℠

Our essential plan covers you in your country of residence and your home country.

You can also add modules to extend this cover, including dental and wider outpatient care.

	Close Care℠
Geographic cover	Country you’re living in and home country only
Overall annual benefit	$500,000 (with $250,000 condition limit)
Inpatient, day-patient and accommodation costs	Semi-private room paid in full
Cancer care	Paid in full
Mental and behavioral healthcare	Not included
Maternity care	Not included

How does international health insurance work?

1. Get a free quote and buy your policy

Build a quote online or give us a call at +44 (0)1475 492119
Choose a plan, customise your deductibles & cost shares, find a cost that meets your needs, and choose how you want to pay. Choose from monthly, quarterly and annual payments.

2. Manage your policy with our easy app

Manage your health and wellbeing on the go, wherever you may be.

The Cigna Wellbeing® App gives you access to Global Telehealth consultations from anywhere in the world. Use our online customer area to access your policy documents, at any time.

3. Get your treatment and make a claim

Get in touch with our customer care team to make a claim.
We’ll connect you to a medical expert within 24 hours, via global network of over 2.2 million partnerships.

Direct billing available in most cases, as we liaise directly with your treatment provider.

Expat Healthcare in Mexico

There are two primary options for accessing healthcare in Mexico:

1. Public health insurance from the country’s national healthcare system, the Mexicano del Seguro Social (IMSS)
2. Private health insurance.

While Mexico’s public healthcare system ranks high above most countries in Latin America, healthcare in Mexico still has its fair share of challenges. Hospitals in Mexico can experience overcrowding and understaffing, and you might have to wait for long periods to access treatment.

With private health insurance as an expat, student or retiree from Cigna, you can receive good, quality of healthcare without worrying about availability and suitability. And if you opt for global cover, we can support you wherever in the world you happen to be.

Additional benefits as part of your international health insurance cover

Telehealth consultations

We're here to assist you whenever you need help. Access unlimited phone or video consultations, along with counseling and coaching, both in Mexico and internationally.

International cover, wherever you are

Your international coverage—whether Silver, Gold, or Platinum—provides comprehensive support no matter where you are, ensuring peace of mind wherever you go.

Flexible plans, made for you

Your health insurance quote is specifically designed to meet the unique needs of you and your family. Personalize it today to match your budget and guarantee complete coverage.

Add more cover to your policyOnce you’ve chosen from our silver, Gold and Platinum packages, make them even more bespoke to you with additional cover.

International Outpatient – optional cover

Our international outpatient insurance provides access to a broad range of healthcare treatments that don’t require admission to a hospital. For example, you can get:

Consultations with specialists, in-person or online
Prescribed drugs and dressings
Radiology and diagnostic tests
Outpatient rehabilitation
Cover for hearing aids

International Evacuation & Crisis Assistance Plus^TM – optional cover

This medical insurance add-on covers emergency healthcare and assistance. It could help if there’s a global crisis, or to evacuate you if local treatment can’t help. It can give you:

Emergency transport to good hospitals.
Repatriation if you experience a serious medical event
Crisis response services following travel or security risks
Help with compassionate travel and living costs
Travel costs for people who accompany you

International Health & Wellbeing – optional cover

Boost your health with insurance for screening, tests and dietetic consultations. There’s also a mental health support program for expats as well.

Support from wellness coaches
Access to preventative cancer screenings
Emotional support from counselors
Non-symptomatic, routine physical examinations each year
Transport to a specialist center

International Vision & Dental – optional cover

Get eye tests and help with the cost of eyewear, plus a wide range of preventative, and routine dental treatments:

Cover for dental appointments
Preventative, routine, and major dental treatments
Routine eye exams
Support with costs for glasses and lenses

Who comes to us for health insurance in Mexico?

International students

Many of the top universities in Latin America are based in Mexico. In the 2024 QS World University Rankings®, 32 universities in Mexico emerged as some of the best in the world.

Cigna makes it easy to access healthcare in Mexico. Our affordable student cover can help you navigate an unexpected event, and you can get support with your mental health too.

Mobile workers

From the high-flying corporate culture of Mexico City to the booming tech hub of Guadalajara, there are plenty of jobs in finance, healthcare, telecommunications and tourism in Mexico.

Whatever your line of work, Cigna health insurance can safeguard globally mobile professionals and their families. Our wide variety of medical insurance options in Mexico, plus customizable add-ons, are tailor-made to fit your expat needs.

Retirees

Whether you’re seeking the vibrant culture and excitement of Mexico City, or sunning yourself on the stunning coast, there are plenty of reasons to retire to Mexico.
Seniors’ insurance is ideal for the over-60s. Depending on the cover, you could get support with pre-existing conditions like arthritis. Plus, annual health checks and cancer treatments.

More information about healthcare in Mexico

Quick facts about healthcare in Mexico

Healthcare ranking: 25^th out of 195 countries (Global Health Security Index)

Emergency services number (while in Mexico): 911

Cigna claim number (while in Mexico): +44 (0) 1475 788182

Emergency Care

If you’ve recently moved to Mexico and have an emergency medical issue, you can contact 911 to request an ambulance. If you’re in Mexico City, CCTV cameras in the metropolitan area tend to have emergency buttons where you can immediately contact medical services.

Outside of urban areas, emergency medical services may be limited. It’s therefore best to contact your private health insurer in Mexico if you need a quick referral to a medical facility for emergency treatment.

Temperatures and climate

Mexico boasts a tropical climate with generally high temperatures throughout the year.

Given that Mexico is sandwiched between the Pacific Ocean to the west and the Gulf of Mexico and Caribbean Sea to the east, the country occasionally experiences extreme weather events too.

If you’re concerned about the impact on your health of the heat or other aspects of the climate, you can seek advice, and check weather warnings from the Servicio Meteorológico Nacional (SMN).

Read our full country guide to Mexico

Frequently asked questions about health insurance in Mexico

Can expats get healthcare in Mexico?

Yes, expats can get healthcare in Mexico. To be eligible, you must hold either a permanent or temporary residence visa. Foreign nationals holding a standard tourist visa do not qualify for Mexico’s national healthcare scheme.

Is health insurance mandatory in Mexico?

Health insurance isn’t mandatory in Mexico, but access to healthcare can vary in reliability and quality without it. To be prepared in case of any medical emergencies that may arise while living in Mexico, you may want to consider having the right cover for your needs.

Are pre-existing conditions covered by public healthcare in Mexico?

The public healthcare system in Mexico, the IMSS, does not cover preexisting conditions such as cancerous tumours and chronic diseases. Adding supplemental private health insurance can help provide cover for these conditions if you are relocating.

What does international health insurance in Mexico cover?

International health insurance in Mexico typically covers a range of medical expenses, including hospitalisation, prescription drugs, emergency care, and diagnostic tests. Coverage may also include travel-related services such as medical evacuation and repatriation.

What is expat health insurance for people moving to Mexico?

Expat health insurance is a type of health insurance policy designed to provide coverage to individuals who are moving to Mexico from another country.

Do I need to purchase expat health insurance if I’m moving to Mexico?

While expat health insurance is not mandatory in Mexico, you may find it provides you with peace of mind and a range of important cover, if the worst should happen. The local healthcare system can be difficult to navigate, and medical costs can be high for those without insurance.

Contact Us

Whether you wish to speak to our sales team or get general help if you are already a Cigna member, we’ll get you to the right information.

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