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Contact us

red telephoneIf for any reason you need to contact us, you can reach us via the following methods:

Remember to tell us your name and policy number if you are a customer.

Sales Teams:

Phone: +44 (0) 1475 492119 (Mon-Fri 8am-8pm GMT)


Address: Sales Manager, Cigna Global Health Options, The Grosvenor Building, 72 Gordon Street, Glasgow, Scotland, G13RS

Customer Care Team/Treatment Approval Team 24/7 helpline


Phone: +44 (0) 1475 788182, or toll-free from the US on 1 800 835 7677. Alternatively, call toll-free from wherever you are in the world using the Cigna Calling Card*


In Hong Kong (Toll free)

Phone: 800-96-112. When prompted, dial Cigna’s calling card number 808-672-7493-6554 (no PIN is required). Then dial the toll-free number (0) 800 835 76771.

Address:  Cigna Worldwide Life Insurance Company25F, Sunning Plaza, Causeway Bay, Hong Kong

In Singapore (Toll free)

Phone: 8000-112-122 (Singtel) or 8000-010-002 (Star Hub). When prompted, dial Cigna’s calling card number 808-672-7493-6554 (no PIN is required). Then dial the toll-free number (0) 800 835 76771.

Address: Cigna Global Health Options, Cigna Europe Insurance Company, S.A.-N.V. (Singapore Branch), 152 Beach Road, #26-05 The Gateway East, Singapore 189721

Intermediary Team:

In the USA

Phone: 877.539.6296

Rest of world

Phone: +44 (0) 1475 788 682


Address: Head of Customer Service, 1 Knowe Road, Greenock, Scotland, PA15 4RJ

Main switchboard:

Phone: + 44 (0) 1475 492222


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Outside the US:

+44(0)1475 492119

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