Contact us

If you have any questions about your policy, need to get approval for treatment, or for any other reason, please contact our Customer Care Team 24 hours a day, 7 days a week, 365 days a year.

(Remember to tell us your name and policy number if you are a customer).

Sales Team

Phone: + 44 (0)1475 492119 (Mon-Fri 8am-8pm GMT)


Address: Sales Manager, Cigna Global Health Options, The Grosvenor Building, 72 Gordon Street, Glasgow, Scotland, G13RS

Customer Care Team/Treatment Approval Team 24/7 Helpline



Phone: +44 (0)1475 788182

Fax: +44 (0)1475 492113


Address: Cigna Global Health Options, Customer Service, 1 Knowe Road, Greenock, Scotland, PA15 4RJ

(for treatment incurred outside the USA, Hong Kong & Singapore):

Inside the USA:

Phone: 800 835 7677

Fax: 1 855358 6457

Address: Cigna International, PO Box 15964, Wilmington, Delaware 19850, USA

In Hong Kong

Phone: 2297 5210.

Address: Cigna Worldwide Life Insurance Company Ltd, Cigna Global Health Options, Customer Service, 15/F, 28 Hennessy Road, Wan Chai, Hong Kong

In Singapore

Phone: 800 1865047

Address: Cigna Global Health Options, Cigna Europe Insurance Company, S.A.-N.V. - Singapore Branch, 152 Beach Road, #26-05 The Gateway East, Singapore 189721

Intermediary Team

In the USA

Phone: +1 877 539 6296

Rest of World

Phone: +44 (0)1475 788682


Asia Pacific

Phone: +65 6391 9787

Premium International Health Insurance from Cigna

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