If you have any questions about your policy, need to get approval for treatment, or for any other reason, please contact our Customer Care Team 24 hours a day, 7 days a week, 365 days a year.
(Remember to tell us your name and policy number if you are a customer).
Phone: + 44 (0)1475 492119 (Mon-Fri 8am-8pm GMT)
Address: Sales Manager, Cigna Global Health Options, The Grosvenor Building, 72 Gordon Street, Glasgow, Scotland, G13RS
Customer Care Team/Treatment Approval Team 24/7 Helpline
Phone: +44 (0)1475 788182
Fax: +44 (0)1475 492113
Address: Cigna Global Health Options, Customer Service, 1 Knowe Road, Greenock, Scotland, PA15 4RJ
(for treatment incurred outside the USA, Hong Kong & Singapore):
Inside the USA:
Phone: 800 835 7677
Fax: 855358 6457
Address: Cigna International, PO Box 15964, Wilmington, Delaware 19850, USA
In Hong Kong
Phone: 2297 5210.
Address: Cigna Worldwide Life Insurance Company Ltd, Cigna Global Health Options, Customer Service, 15/F, 28 Hennessy Road, Wan Chai, Hong Kong
Phone: 800 1865047
Address: Cigna Global Health Options, Cigna Europe Insurance Company, S.A.-N.V. - Singapore Branch, 152 Beach Road, #26-05 The Gateway East, Singapore 189721
In the USA
Phone: 877 539 6296
Rest of World
Phone: +44 (0)1475 788682
Phone: +65 6391 9787