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    Crossover Care

    For companies based in Canada

    Cigna Healthcare
    Crossover Care

    Cigna Healthcare Crossover Care is a solution for Canadian-based employers with 2+ employees working in either the Canada or United States. With this plan, customers can get the care they need on either side of the Canada-U.S. border, no matter which side they live or work.

    In addition to our four core health offerings (medical, pharmacy, vision), you can add dental, long-term disability, life, accidental death and dismemberment and evacuation/repatriation insurance coverage. Additionally, each plan offers an in-network copay benefit for our customers living and working in the U.S. Create the ultimate benefits package by adding all of them or pick and choose what’s best for your company.

    Contact us for more information

    Contact us

    Is Cigna Healthcare Crossover Care right for your company?

    • You have 2-50 globally mobile employees
    • At least 2 employees will be working on global assignment in Canada or the United States for 6 months or more in a 12-month period
    • Your company has a Canadian office address
    Cigna Leaf

    Plan Details

    Benefits of our cross-border solution:

    Inpatient and Outpatient Care

    Preventative Care

    Vision and Pharmacy Coverage

    Access to our CignaLinks network

    Optional ancillary benefits:

    Life, Accidental Death & Dismemberment (AD&D) & Long Term Disability (LTD)

    Dental

    Cover Details

    • Full global network access

    • 24/7, 365-Day Service Center

    • Ability to provide guarantees of payment to doctors and hospitals
    • Quick Claims Payments
    • Fully Compliant Plans
    • Access to Quality Care Anytime, Anywhere with Global Telehealth
    • Inpatient and Out-patient Care

    • Pregnancy Care

    • Mental Illness / Substance Abuse Care
    • Preventative Care
    • Vision Care
    • Decision Support Program
    • US Pharmacy Management

    • Health Assessment

    • Pre-Assignment Assistance Program
    • International EAP Level 3 – includes telephone consultation for crises and short-term solution focused counselling
    • Targeted Risk Assessment
    • Accidental Death & Dismemberment (Optional)
    Cigna Leaf

    Cigna Envoy® gives you full control

    Comprehensive information, services and support at CignaEnvoy.com

    • Online global provider directory search
    • Printable ID cards
    • Claims submissions
    • Benefit information
    • Drug translation tool
    • Useful information on 200+ countries and jurisdictions to prepare for travel Immunization requirements
    • Disease prevention tips

    Find out more
    Cigna Leaf

    Why choose Cigna Healthcare?

    With a global network of more than 2.4m in-network providers across more than 200 countries and jurisdictions, if you have employees abroad, Cigna Healthcare has you covered.
    200+
    Countries and jurisdictions
    60+
    Years of experience
    96.5%
    Client retention rate
    2.4m+
    health care providers around the world

    Need more information?

    To learn more about our global health solutions, call, email or complete our short contact form.

    Explore

    At Cigna Healthcare, we care about the health of your people and business. Explore our experts’ tips and advice dedicated to help your business, team, and people grow in health.

    How international employee health insurance improves retention and productivity

    In today's rapidly evolving global marketplace, attracting and retaining top talent is more challenging than ever for small businesses. This is especially true for global employers, who face unique challenges.

    Find out more

    Understanding Employee Assistance Programmes (EAP)

    There’s an expectation for businesses to step up and help their employees cope with the pressures of everyday life and managing their mental health. And that’s what an Employee Assistance Programme does.

    Find out more

    Stay Prepared with Medical Repatriation Coverage

    When your company has employees working abroad, it's critical to make sure you provide accessible, quality health care and stay one step ahead of potential risks.

    Find out more

    Disclaimer

    Web-based tools, such as Cigna Envoy® are available for informational purposes only. These tools are not intended to be a substitute for medical care provided by a physician. The listing of a health care professional or facility in the mobile directories available through the Cigna Envoy mobile app does not guarantee that the services rendered by that professional or facility are covered under your benefits plan. Refer to your plan documents, or call the number listed on your ID card, for information about the services covered under your plan benefits. References to non-partnered organizations or companies, and/or their products, processes or services, do not necessarily constitute an endorsement or warranty thereof.

    The downloading and use of the Cigna Envoy Mobile App is subject to the terms and conditions of the App and the online store from which it is downloaded. Standard mobile phone carrier and data usage charges apply. The Apple logo is a trademark of Apple Inc., registered in the United States and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.
    Cigna Healthcare global telehealth products are administered by Teladoc, an independent third party service provider. All Teladoc doctors are licensed in the countries where they practice medicine and are fully qualified and trained to provide this service.

    Telehealth services may not be available in all jurisdictions. In general, to be covered by your plan, services must be medically necessary and used for the diagnosis or treatment of a covered condition. Not all prescription drugs are covered and prescriptions are not guaranteed to be written. Providers are solely responsible for any treatment provided and are not affiliated with Cigna Healthcare. Not all providers have video chat capabilities and video chat may not be available in all areas. Telehealth providers are separate from your health plan’s provider network.

    2.4 million hospitals and healthcare professionals is data from the GHB Network analysis of February 2025. Subject to change.

    © Cigna Healthcare. All rights reserved.

    *Please note, this is a representation of the benefits available and does not contain the terms, conditions, and exclusions specific to each benefit. The benefits may be subject to change. Some benefits may be part of an optional module. Please see the Customer Guide for full details.

    This website is provided by Cigna European Services (UK) Limited, a company incorporated in England and Wales having its registered address at 13th Floor, 5 Aldermanbury Square, London EC2V 7HR and registered number 00199739. The Cigna Healthcare name, logo and other Cigna Healthcare marks are owned by Cigna Intellectual Property, Inc., licensed for use by The Cigna Group and its operating subsidiaries.

    Our Policies are underwritten by Cigna Global Insurance Company Limited, a private limited company under Guernsey Law, with registered address office at PO Box 155, Mill Court, La Charroterie, St Peter Port, Guernsey, GY1 4ET, and company number 41925. Cigna Global Insurance Company Limited is authorised and regulated by the Guernsey Financial Services Commission for the conduct of insurance business in Guernsey.

    This communication is being issued and/or distributed by Cigna Insurance Management Services (DIFC) Limited which is regulated by the Dubai Financial Services Authority.

    Selecting these links will take you away from Cignaglobal.com. Cigna Healthcare does not control the linked sites' content or links.