Work-life balance in 2025: addressing the issue of burnout
Burnout now affects nearly half of workers globally. Discover the latest 2025 insights on why it persists, the costs for employers, and practical options for building healthier work-life balance.

Burnout has shifted from a hidden risk to a mainstream challenge affecting organisations in every market. Once seen narrowly as “workplace stress gone unmanaged,” it is now recognised by the World Health Organization as an occupational phenomenon defined by exhaustion, detachment from work, and reduced effectiveness. Left unaddressed, it can escalate into serious health risks and weaken long-term workforce resilience.
Last year, research by Boston Consulting Group found that almost half of workers across major economies report feeling burnt out¹. In Singapore, 61% of employees say they are struggling with burnout², while in Hong Kong, nearly one in two workers report symptoms³. In the UK, around 63% of employees now show signs of burnout such as such as exhaustion and disengagement — up from just over half only two years earlier⁴. Similar stories are being reported across Europe, the Middle East, and North America. The pattern is clear: burnout is rising globally, with younger workers particularly affected.
Despite rising awareness, several factors continue to fuel burnout. Hybrid and remote models, while offering flexibility, often blur the line between work and home — with many employees working extra unpaid hours or finding it hard to switch off. Workloads are also heavier and more unpredictable, with economic uncertainty and new technologies increasing pressure.
Support systems exist, but too often they are underused, inconsistent, or not trusted. In some markets, only a minority of employees say they can access confidential counselling or well-being services through their employer. While all generations experience stress, Gen Z and Millennials are more likely to say burnout is affecting their health, engagement, and career plans.
Unchecked, burnout comes with a high price. Employers face rising absenteeism, presenteeism, and turnover, as well as reduced innovation and morale. Across Europe, the cost of poor workplace mental health is measured in tens of billions annually, while the World Health Organization estimates that depression and anxiety already cost the global economy US$1 trillion a year in lost productivity⁵.
Conversely, organisations that invest in effective well-being programmes are seeing measurable returns. Deloitte’s analysis shows that for every £1 invested in mental health initiatives, employers can expect an average return of £4.70, with benefits including fewer sick days, lower attrition, and improved engagement⁵.
There is no single solution to burnout. But employers can create meaningful change by embedding work-life balance into everyday practice. Options include:
These are not mandates but options that can be adapted by market, role, and culture. What matters is consistency: when organisations show they respect work-life balance, employees are more likely to engage openly.
Burnout is not confined to one region or generation; it is a global phenomenon shaped by local work cultures and expectations. In Asia, overwork is often normalised. In the Middle East, constant connectivity is a leading stressor. In Europe and North America, economic pressure and workload intensity are major triggers.
The implication is universal: employers must take a proactive approach to balance short-term performance demands with long-term workforce health. In doing so, they reduce risk, strengthen resilience, and build reputations as employers of choice.
Burnout remains one of the defining workplace challenges of our time. The data shows it is widespread, costly, and rising — but it is also preventable. By taking thoughtful steps to support balance, respect boundaries, and provide accessible resources, organisations can protect well-being while unlocking stronger business performance.
In 2025, the opportunity is clear: work-life balance is no longer a “nice to have” — it is a strategic imperative for building sustainable, healthy, and productive workforces.
Burnout now affects nearly half of workers globally. Discover the latest 2025 insights on why it persists, the costs for employers, and practical options for building healthier work-life balance.
Globally mobile customers may experience unique challenges while living abroad, especially those in need of fertility and family building support.
@Cigna 2025
This article serves only as a reference and is intended for informational purposes only. Nothing in this article constitutes legal, tax, financial planning, health or medical advice including diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Any reference to products or services offered by Cigna are available except where prohibited by applicable law and subject to terms and conditions.
Whether you wish to speak to our sales team or get general help if you are already a Cigna Healthcare® member, we’ll get you to the right information.
Contact Information© 2025 Cigna Healthcare. All rights reserved.
*Please note, this is a representation of the benefits available and does not contain the terms, conditions, and exclusions specific to each benefit. The benefits may be subject to change. Some benefits may be part of an optional module. Please see the Customer Guide for full details.
This website is provided by Cigna European Services (UK) Limited, a company incorporated in England and Wales having its registered address at 13th Floor, 5 Aldermanbury Square, London EC2V 7HR and registered number 00199739. The Cigna Healthcare name, logo and other Cigna Healthcare marks are owned by Cigna Intellectual Property, Inc., licensed for use by The Cigna Group and its operating subsidiaries.
Our Policies are underwritten by Cigna Global Insurance Company Limited, a private limited company under Guernsey Law, with registered address office at PO Box 155, Mill Court, La Charroterie, St Peter Port, Guernsey, GY1 4ET, and company number 41925. Cigna Global Insurance Company Limited is authorised and regulated by the Guernsey Financial Services Commission for the conduct of insurance business in Guernsey.
This communication is being issued and/or distributed by Cigna Insurance Management Services (DIFC) Limited which is regulated by the Dubai Financial Services Authority.