Cigna Europe Signs up to Industry-Wide Personal Data Initiative
April 2021   COMPANY NEWS

Cigna Europe Signs up to Industry-Wide Personal Data Initiative

LONDON – April 26, 2021 – Global health service company Cigna Europe has today announced it is joining the AMII’s (the Association of Medical Insurers and Intermediaries) Transfer of Personal Data Initiative.
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LONDON – April 26, 2021 – Global health service company Cigna Europe has today announced it is joining the AMII’s (the Association of Medical Insurers and Intermediaries) Transfer of Personal Data Initiative, the landmark agreement to adopt the electronic transfer of underwriting direct between insurers in the UK. 

As of this week, the agreement will allow Cigna Europe to electronically transfer all customer data in relation to company-paid schemes, and will send all required underwriting data for its insured membership to any new provider or vice versa, should customers want to transfer between insurers.

The initiative streamlines the underwriting process for advisers and reduces the need for face-to-face visits to collect physical copies of membership certificates, helping to further support partners and the industry to stay safe as UK businesses work towards reopening. The move means Cigna Europe can more effectively target new customer groups, both for large corporates and SMEs, following the company launching its new Whole Health proposition across Europe earlier in the year.

Amy MacKay, Sales and Commercial Effectiveness Director, Cigna Europe, said: “We’re thrilled to join this pioneering scheme and to be part of an industry that continues to innovate to ensure that our customers can continue to access the very best care possible. This is a hugely critical time - employees are beginning to return to the office after more than a year working from home, and there’s an increased demand from businesses for a Whole Health partner to support employees during this stressful transition, with well-being firmly on the return to work agenda. The pandemic has changed nearly every facet of people’s lives. It’s more important now more than ever for providers to find the right strategy that supports their customers’ business objectives and every part of their employees’ Whole Health.”

Dave Middleton, Executive Chairman, AMII, added: “We’re delighted to welcome Cigna Europe to this historic scheme which benefits everyone – from insured members and employers, to intermediaries and insurers. I continue to be immensely proud of our industry’s response to the pandemic, and our ability to come together and create new and innovative digital processes to streamline underwriting between insurers.”

Cigna Europe has set up systems to ensure that customer data continues to be secure at all times, including the training of employees and the creation of new processes to ensure compliance with GDPR and the new Data Protection Act.

For more information about Cigna Europe’s Whole Health strategy and how it places a greater emphasis on putting the care back into healthcare, please visit: https://comms.cignaglobal.com/wholehealth-europe.

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MEDIA CONTACT: Nicola Thomson, Cigna Europe, nicola.thomson@cigna.com

About Cigna Europe

Cigna (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and peace of mind. Cigna Europe has more than 60 years of experience in designing, implementing and managing international group health insurance and employee benefits programmes for domestic and international recruited staff from European corporations, International Organisations (IGO & NGO) and governments. We also provide healthcare for globally mobile individuals.

To support its customers, Cigna Europe has dedicated offices in the United Kingdom, Belgium, Spain, Kenya, Dubai, the United States and Malaysia. Over the years, we have acquired an in-depth understanding of the daily challenges faced by domestic and international organisations, and their staff members in managing their whole health.

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