Member Resources
Global Telehealth

Cigna Global Telehealth

Access care, anytime, anywhere with our Global Telehealth service.

What is Global Telehealth

Our Global Telehealth service gives you access to licensed doctors around the world for non-emergency health issues. They can provide you with a diagnosis for non-emergency health conditions, help you prepare for an upcoming consultation or hospitalization, or discuss any medication or treatment plan with you.

At Cigna we know very well the struggles of life abroad when it comes to healthcare, which is why we want to make it a bit easier for you. Global Telehealth provides our customers access to speak directly to a highly qualified doctor on the phone or video call, no matter where you are in the world.


How to access this service

If you are a Cigna Global customer and you are experiencing non-emergency symptoms that you may want to discuss with a doctor, all you have to do is contact our Customer Care team. They will help arrange a callback, usually within 24 hours, in your chosen language

Find out more about the Cigna Wellbeing™ App

Speak to a doctor, anytime, anywhere

Free consultation

It’s an alternative to doctor office or clinic visits – with no deductibles or cost share payments.


Obtain around the clock access to doctors, usually within 24 hours (depending on language preference).

Medical Expertise

Speak to our highly qualified doctors who are well-versed in international healthcare.

Instant advice

Discuss your symptoms for instant medical advice and recommendations on how to get the best care.