A guide for business: How to lead a hybrid workforce
January 2022   SMALL BUSINESSES

A guide for business: How to lead a hybrid workforce

The pandemic has brought with it a dramatic change in the work setting. Whereas before, almost all employees carried out their work in person at the workplace, now the so-called ‘hybrid’ working model, where part of the workforce spends the working day in the office and the rest work remotely, is becoming increasingly relevant.
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This hybrid concept has gained prominence in many organisations thanks to the combination of benefits that both face-to-face and remote working offer. Thanks to this mix, it is possible to achieve greater flexibility, efficiency and commitment from employees, while improving their work/life balance. 

However, the fact that this model is beginning to take off and, in some cases, is still conditional upon the current context of uncertainty and continuous change, also means that there are additional challenges to be faced. Some of these challenges include; knowing how to maintain a sense of belonging, strengthening the bond between work colleagues, avoiding an ‘always-on’ culture taking hold and caring for workers' health holistically, both in working space and at home.

In order to help companies meet these challenges and effectively adopt this working model, Cigna has created the document ‘Leadership in hybrid environments: how to partner employees in the new work setting’. It is a guide intended for team leaders and HR professionals working for large corporations and SMEs. It includes the guidelines and tools necessary to motivate workers, look after their health holistically and promote their resilience by means of a new type of leadership based on optimising the employee experience. To download your free copy, click on this link.

This new way of leading will therefore have to revolve around a well-founded people management strategy.  The strategy must ensure the holistic well-being of workers and includes measures that respond to both the specific needs of each individual and the entire workforce. In this way, the organisation and its leaders will not only demonstrate that they are there for everything their employees need but also that they will do everything possible to protect them, wherever they are working. Therefore, being up-to-date with the new management approaches will make the difference in becoming a more successful, productive and people-centric business. The ‘Leadership in hybrid environments’ document will help your business achieve this.

All the actions carried out must, therefore, take into account the digital factor, include the entire workforce and cover the main pillars of effective talent management: health and well-being, work/life balance and support for diversity or recognition of achievements. In this way, the guide ‘Leadership in hybrid environments: how to partner employees in the new work setting’ identifies ten key aspects for leading in hybrid environments, which range from the importance of conveying trust and engaging in active listening, to the need to commit to the overall health of the workforce.

Having a healthcare partner who shares this vision and can provide a wide range of solutions to meet current needs can make a big difference. Contact us using this link and find out all that we can do to help you take care of your employees in a hybrid environment. You’re just one step away from achieving it!

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